Practical shipping notes
Small checks. Big difference.
A guide for each decision
Start with the part to clarify: release at the merchant, destinations or receiving decisions. Each page develops practical information and questions particular to the need.
Before departure
Check packaging, counts, ready time and the person releasing parcels.
Across the round
Describe destinations, windows, access and changes requiring review.
At receipt
Agree the receiver, evidence and who authorizes an exception or return.
Preparing parcels for pickup
A sealed, labeled and ready parcel simplifies handoff. Verify packaging integrity, legible labels and a complete address.
Read the guide 02Defining delivery areas
A marketing map does not replace an agreed service-area list. Confirm which neighbourhoods and postal codes are actually accepted.
Read the guide 03Planning variable parcel volumes
Sales peaks affect parcel readiness, loading space and routes. Plan for spikes instead of assuming unlimited capacity.
Read the guide 04Understanding delivery evidence
Photo, signature, timestamp and reports are not interchangeable. Agree on available evidence and proportional privacy handling.
Read the guide 05Handling failed delivery
An inaccessible address requires a decision, not an assumed second attempt. Define the exception process before dispatch.
Read the guide 06Screening restricted parcel contents
Lithium batteries, dangerous goods and other restricted products require screening before acceptance. Canada Post rules do not establish another carrier’s acceptance policy.
Read the guideNEXT / 05
Ready to plan the next round?
Tell us about your locations, volumes, schedule and exceptions. We can help clarify the request; any service proposal must still be confirmed.